Effective June 28, 2025
The short version
To keep things fair for our coaches and participants, we require 24 hours’ notice for private lesson cancellations and notice by 8:00 PM the night before for clinics and classes. Late cancellations or no-shows will be charged. Memberships require 30 days’ notice to cancel. Full policy below.
Cancellations by Participants
Private Lessons
- Cancellations must be made at least 24 hours in advance of the scheduled lesson time.
- Cancellations with less than 24 hours’ notice will be charged in full.
- Rescheduling may be possible based on coach availability but is not guaranteed.
Clinics, Group Classes, and Fitness Programs
- Cancellations must be made by 8:00 PM the night before the scheduled session.
- Same-day cancellations or no-shows will result in forfeited sessions or full charge.
- Repeated no-shows may result in restricted access to future sign-ups.
Camps, Events, and Multi-Day Programs
- Cancellations made more than 7 days in advance will receive a full refund, minus any processing fee if applicable.
- Cancellations within 7 days of the start date are non-refundable, unless a documented emergency is approved by management.
Membership Cancellations
RacFit memberships are month-to-month and may be cancelled at any time with 30 days’ written notice.
- Notice must be submitted via email to info@goracfit.com or through your member portal.
- Billing will continue for 30 days from the date notice is received.
- Access to the facility and member benefits remains active during that 30-day period.
- A membership hold/pause may be requested but may last no more than 3 months.
Cancellations by RacFit
If RacFit must cancel a program, class, or session due to weather, staffing, or facility issues:
- We will make every effort to reschedule.
- If rescheduling is not possible, a full refund or credit will be issued.
Additional Notes
- Credit for missed sessions due to illness or emergencies may be granted on a case-by-case basis.
- All cancellation requests must be submitted via phone, email, or through the RacFit member portal.
Thank you for your understanding and for supporting a respectful, professional experience for all RacFit members and staff.
Need to Cancel or Reschedule?
Call 512-221-1926, email info@goracfit.com, or manage it yourself in the member portal. See also our Terms & Conditions and Privacy Policy.
